By Dr. Chris D’Souza
Introduction
You see things; and you say, ‘Why?’ But I dream things that never were and I say, ‘Why not?’ – G.B. Shaw.
In a world riddled with crisis and new crisis emerging almost every day, what does it take for an entrepreneur to succeed. The answer is probably in the Chinese word for ‘Crisis’. The Chinese word for crisis is ‘Wei Ji’. Wei means crisis, while Ji means opportunity. In ancient Chinese philosophy, opportunities often arise from crisis. This is what we teach in the CMA Program; that every threat is an opportunity. As John D. Rockefeller once said, “I always tried to turn every disaster into an opportunity.”
“Entrepreneurs are simply those who understand that there is little difference between obstacle and opportunity and are able to turn both to their advantage.” — Victor Kiam
Entrepreneurship vs. Creativepreneurship
An ‘Entrepreneur’ recognises a market need and satisfies that need with a product or service. A ‘’Creativeprenuer’ creates a product or service that the market did not know they needed.
Thus, creativepreneurship blends right-brain creativity with left-brain analytical thinking, allowing creativepreneurs to fuse imaginative vision with practical business acumen. They excel in generating unique concepts, executing artistic ideas, and navigating entrepreneurial challenges through innovative problem-solving. By harmonising creativity with strategic insight, creativepreneurs can leverage dual brain functions to innovate, overcome obstacles, and achieve sustainable success in today’s competitive landscape.
Venturing into international markets as a creativeprenuer exposes them to a myriad of challenges stemming from the diverse global landscape. Each international market brings unique complexities that can significantly impact business risks, particularly in today’s heightened globally volatile environment.
In this article, I am going to give examples where creative innovation, or ‘Creativepreneurship’, was used to overcome the following threats, and create opportunities. These are covered under the sections:
- Cultural Diversity
- Legal and Regulatory Hurdles
- Geopolitical and Economic Instability
- Logistics and Supply Chain Challenges
- Competitive Pressures
- Intellectual Property Risks
- Adaptation to Local Market Needs
- Ethical and Social Responsibilities
1. Cultural Diversity
Cultural differences influence consumer behaviours, preferences, and expectations. Creativepreneurs must navigate varying norms, languages, communication styles, and societal values when marketing and selling their products or services internationally. Misunderstandings or cultural insensitivity can lead to failed market penetration or damage to brand reputation.
How would Creativepreneurs see ‘Cultural Diversity’ as an opportunity?
Take for example, the unique culture of South Korea – starting from the mega hit Gungnam style to the latest hits of the Korean boy band BTS and the record breaking most watched Netflix serial Squid Games. Or, if you remember, the Sri Lankan Singer Yohani, became an instant success globally by using a Sinhalese song, which everyone loved though they did not understand the words.
Creativepreneurs see ‘Cultural Diversity’ as a golden opportunity for several compelling reasons:
- Fresh Perspectives and Innovation: By embracing diverse cultures, creativepreneurs tap into a wealth of unique perspectives and ideas. For instance, the global success of K-pop, including phenomena like Psy’s “Gangnam Style” and BTS, illustrates how Korean cultural elements have introduced new musical and performance styles to the global stage. This innovation often results in fresh content that resonates widely, breaking traditional boundaries.
- Expanding Audience Reach: Cultural diversity allows for the creation of content that can appeal to a broader, more international audience. Yohani’s rise with her Sinhalese song “Manike Mage Hithe” demonstrates how a song in a local language can capture the hearts of people worldwide, transcending language barriers and showcasing the universal appeal of music and emotion.
- Enhanced Storytelling: Diverse cultural backgrounds enrich storytelling by providing varied narratives and experiences. “Squid Game,” for example, offers a gripping commentary on social and economic issues through a distinctly Korean lens, which intrigued audiences globally. This unique narrative approach captivated viewers by presenting a new kind of story in a familiar genre.
There are many other examples of creativepreneurs who leverage cultural diversity to set their brands apart in a crowded market. By integrating diverse cultural elements into their work, they create distinctive and memorable experiences that stand out. Overall, cultural diversity offers creativepreneurs a rich tapestry of ideas, stories, and opportunities to connect with audiences on a global scale, driving innovation and expanding their reach in meaningful ways.
2. Legal and Regulatory Hurdles
Each country has its own legal framework, regulatory requirements, and compliance standards. Creativepreneurs must understand and adhere to local laws related to business operations, import/export regulations, intellectual property rights, consumer protection, and taxation. Navigating these legal landscapes requires meticulous research, legal expertise, and sometimes adaptation of business practices.
In essence, creativepreneurs often turn legal and regulatory changes into opportunities by:
- Innovating Solutions: Developing new products, services, or technologies that address the regulatory requirements or capitalize on new opportunities.
- Positioning Themselves Strategically: Using their understanding of legal changes to position their business as a leader in compliance or as a forward-thinking company in a burgeoning market.
- Expanding Markets: Identifying and targeting new customer segments or geographic markets that are affected by the regulatory changes.
- Opening up trade routes (legally) that by-pass sanctioned countries. For example when the neighbouring countries like UAE Bahrain and Saudi blocked access to Qatar for many years. Creativepreneurs used neighbouring Oman as a conduit to send their products to Qatar.
By staying agile and informed, creativepreneurs can not only navigate regulatory challenges but also leverage them to create unique value propositions and grow their businesses.
3. Geopolitical and Economic Instability
Geopolitical tensions, trade disputes, economic sanctions, and currency fluctuations can create uncertainty and volatility in international markets. These factors impact consumer confidence, market demand, supply chain operations, and overall business stability.
Creativepreneurs can turn geopolitical and economic instability into opportunities in various ways. Here are some examples illustrating this perspective:
- Tech Solutions for Remote Collaboration: Example: During the COVID-19 pandemic, geopolitical tensions and economic uncertainties accelerated the need for remote work solutions. Creativepreneurs like the founders of Zoom capitalised on this trend by offering a platform that enabled seamless remote communication, turning a crisis into a massive growth opportunity.
- Fintech Innovations: Example: Economic instability often leads to financial challenges and increased demand for alternative financial solutions. Creativepreneurs in the fintech space, like those behind digital wallets or blockchain-based platforms, can provide innovative solutions for secure transactions and financial inclusion, particularly in regions experiencing economic turmoil.
- Enhanced Digital Marketing: During periods of economic instability, businesses may need to shift their marketing strategies. Creativepreneurs can offer innovative digital marketing solutions, such as data-driven campaigns or virtual events, helping businesses adapt to changing consumer behaviours and engage with their audience more effectively.
There are many other examples of companies thriving in situations of geopolitical and economic instability. Creativepreneurs must monitor geopolitical developments and economic trends to mitigate risks and adapt strategies accordingly.
4. Logistics and Supply Chain Challenges
Managing global supply chains involves complexities such as transportation logistics, customs procedures, inventory management, and warehousing. Delays, disruptions, or inefficiencies in logistics can affect product availability, lead times, and customer satisfaction. Creativepreneurs need robust supply chain management strategies to ensure smooth operations across borders.
Examples where creativepreneurs have found opportunities in Supply Chain Challenges are:
- Automation and Robotics. For example, Amazon has integrated robotic systems like Kiva robots in their warehouses, significantly speeding up picking and packing processes. These robots improve efficiency, reduce errors, and allow for faster order fulfilment.
- Artificial Intelligence and Machine Learning. For example, Companies like UPS and DHL use AI and machine learning algorithms to optimise delivery routes in real-time. This reduces fuel consumption, delivery time, and overall operational costs while improving customer satisfaction.
- 3D Printing (Additive Manufacturing): General Electric uses 3D printing for on-demand production of parts in aerospace. This reduces the need for large inventories, shortens production lead times, and cuts shipping costs by producing parts closer to where they are needed.
There are many other examples of companies (a) using drones and autonomous vehicles; (b) developing sustainable and green logistics; and (c) introducing crowdsourced delivery models; to meet logistics and supply chain challenges. These innovations are helping companies build more resilient, agile, and efficient supply chains, particularly in the face of global disruptions like pandemics and climate change.
5. Competitive Pressures
International markets are highly competitive, with local and global competitors vying for market share. Creativepreneurs must differentiate their offerings, innovate continuously, and maintain competitive pricing strategies to attract and retain customers. Understanding competitor tactics and market positioning is crucial for sustaining a competitive edge.
Creativepreneurs often view competitive pressure as an opportunity to innovate, differentiate themselves, and capture new markets. Here’s how they might leverage competitive pressure to get onto a new S-curve, with specific examples:
- Disruptive Innovation: Netflix faced intense competition from traditional video rental stores and later from streaming services. By investing in original content and developing a sophisticated recommendation algorithm, Netflix was able to differentiate itself and dominate the streaming market, moving onto a new S-curve of growth and reshaping the entertainment industry.
- Market Differentiation: The automotive industry is highly competitive, with numerous established players. Opportunity: Tesla used competitive pressure to push the boundaries of electric vehicle technology, focusing on long-range batteries, high-performance specs, and an extensive Supercharger network. This differentiation allowed Tesla to become a leader in electric vehicles and shift the auto industry onto a new growth trajectory.
- Enhanced Customer Experience: Airbnb entered a crowded market with established hotel chains and vacation rental options by offering a unique, user-driven booking experience with a focus on local, authentic stays, Airbnb carved out a niche and redefined the accommodation sector, creating a new S-curve of growth in the sharing economy.
There are many other examples of companies (a) leveraging technology for efficiency; (b) developing sustainable and ethical practices; (c) product and service innovation; (d) exploring new business models; and (e) expanding into adjacent markets in times of intense competitive pressure to meet competitive pressures
Creativepreneurs used competitive pressure as a catalyst for innovation and strategic evolution, helping them navigate challenges and achieve significant growth in new and existing markets.
6. Intellectual Property Risks
Protecting intellectual property (IP) rights is challenging in international markets where enforcement mechanisms, legal precedents, and cultural attitudes towards IP may vary. Creativepreneurs must navigate complex IP laws, trademarks, copyrights, and patents to safeguard their creative innovations from infringement or misappropriation.
Creativepreneurs often view protecting intellectual property (IP) rights as a strategic opportunity rather than just a defensive measure. By securing their IP, they can create competitive advantages, attract investment, and explore new revenue streams. Here’s how creativepreneurs might leverage IP protection, along with some examples:
- Monetizing IP through Licensing: Disney holds extensive IP rights over its characters and franchises. Opportunity: Disney licenses its characters for use in various products, media, and entertainment. This licensing strategy generates substantial revenue and broadens the reach of its IP, turning its creative assets into profitable ventures beyond original content.
- Attracting Investment: Pharmaceutical companies (e.g., Pfizer) invest heavily in R&D, leading to the creation of valuable patents for new drugs. Opportunity: Protecting these patents provides a competitive edge and exclusivity, making the company more attractive to investors who see the potential for high returns from patented drugs and treatments.
- Enhancing Brand Value and Market Position: Apple has numerous patents and trademarks related to its product designs and technology. Opportunity: By protecting its IP, Apple strengthens its brand identity and maintains a premium market position. The company’s distinct designs and technology are legally protected, ensuring that competitors cannot easily replicate them.
There are many other examples of companies (a) exploring new revenue streams: (b) creating strategic partnerships; (c) building competitive barriers; (d) strengthening market exclusivity; (e) enabling global expansion; (f) creating ip portfolios for strategic value to protect against intellectual property risks.
By effectively leveraging IP protection, creativepreneurs can transform their intellectual assets into powerful tools for growth, strategic positioning, and market advantage.
7. Adaptation to Local Market Needs
Successful international expansion requires adaptation to local market needs, preferences, and purchasing behaviours. Creativepreneurs need to conduct thorough market research, gather customer insights, and tailor their products, services, and marketing strategies to resonate with diverse consumer segments. Flexibility and agility in adapting to evolving market demands are essential for market penetration and growth.
Creativepreneurs view adapting to local market needs as an opportunity to: (a) differentiate and Innovate: customise products and services to stand out in local markets and meet specific needs; (b) build stronger connections: engage more deeply with local consumers and communities through relevant and resonant approaches; and (c) expand market reach: tap into new market segments and opportunities by aligning offerings with local preferences and trends.
Creativepreneurs often view adapting to local market needs as a significant opportunity for innovation and growth. By tailoring their offerings to address specific local challenges and preferences, they can tap into underserved or emerging markets and create impactful solutions. Here are some examples:
- Grameen Bank: By focusing on the needs of the poor and providing small, unsecured loans, Grameen Bank addressed a critical gap in financial services. This model not only empowered individuals to start small businesses but also demonstrated a successful approach to banking in underserved communities, influencing microfinance globally.
- BHIM (Bharat Interface for Money): BHIM is a digital payment platform launched by the Government of India to facilitate financial transactions for individuals in rural and underserved areas. BHIM addresses the need for accessible digital payments by providing a user-friendly interface for transactions. It caters to the large population in India who may not have access to traditional banking infrastructure, thereby promoting financial inclusion.
- light: d.light provides affordable solar energy solutions to off-grid communities in Africa and Asia. By offering solar-powered lighting and energy solutions, d.light addresses the energy access problem in areas without reliable electricity. This adaptation to local energy needs not only improves living standards but also creates a sustainable business model for rural markets.
There are many other examples show how creativepreneurs can turn local market needs into opportunities by innovating solutions that address specific challenges, create value, and foster growth in underserved or niche markets. By focusing on local market needs, creativepreneurs can create more meaningful and successful business ventures that not only thrive in their specific markets but also set the stage for broader success and growth.
8. Ethical and Social Responsibilities
Operating ethically and responsibly across international markets requires understanding and respecting diverse cultural, social, and environmental norms. Creativepreneurs must uphold ethical business practices, promote sustainability, and engage in corporate social responsibility initiatives that resonate with local communities. Building trust and credibility through responsible business conduct is paramount for long-term success and brand reputation.
Creativepreneurs often see ethical and social responsibilities as powerful opportunities to differentiate their brands, build customer loyalty, and drive meaningful impact. By integrating ethical practices and social responsibility into their business models, they can appeal to conscious consumers, foster positive brand associations, and contribute to societal good. Here are some examples of how creativepreneurs have leveraged these principles:
- Who Gives a Crap: Who Gives a Crap is a company that sells eco-friendly toilet paper and donates 50% of its profits to build sanitation facilities in developing countries. By focusing on sustainability and social impact, the company has attracted environmentally conscious consumers and created a strong brand identity. Its commitment to social responsibility helps it stand out in a crowded market.
- Patagonia is an outdoor clothing brand known for its strong environmental stance. Patagonia integrates ethical practices into its business model by using recycled materials, promoting fair labour practices, and engaging in environmental activism. Its “Worn Wear” program, which encourages customers to buy used gear or repair their old items, aligns with its sustainability goals and attracts customers who value environmental responsibility.
- TOMS Shoes. TOMS operates on a “One for One” model, where every purchase of a pair of shoes results in a pair being donated to a child in need. This approach appeals to consumers who want to make a positive impact with their purchases. TOMS’ commitment to giving back has established it as a leader in the social enterprise space and built strong brand equity around its philanthropic efforts.
There are many other examples of how creativepreneurs can leverage ethical and social responsibilities to create compelling business models that resonate with consumers, build brand loyalty, and drive positive change. By aligning their business practices with social and environmental values, they can transform ethical commitments into strategic opportunities for growth and differentiation.
Summary
“In the midst of chaos, there is also opportunity. Victory comes from finding opportunities in problems.” — Sun Tzu
Creativepreneurs see ethical and social responsibilities as opportunities to: differentiate and build loyalty; innovate and expand; create positive impact; and attract and retain talent. By leveraging these opportunities, creativepreneurs not only enhance their business success but also contribute to meaningful positive change in society.
Amidst the storm of volatility and uncertainty, creativepreneurs find their greatest opportunities to innovate, adapt, and thrive!