An Anatomy of Bank Fraud

Prof. Janek Ratnatunga, CEO, CMA ANZ

In ancient warfare, walls were built to keep the enemy out. In the digital age, the enemy is already inside the walls, testing thousands of digital doors every second.

Cybersecurity is no longer an IT nuisance; it is a paramount strategic concern. This reality reflects the core philosophy of Sun Tzu’s The Art of War, which emphasises that the most fortified city is often conquered not by a grand, visible siege, but by a single point of negligence at an overlooked side entrance (Sun Tzu 2003). It implies that even the most fortified systems are vulnerable not to the obvious, but to a moment of negligence at an overlooked point of entry. In the modern context, that unguarded gate is often a single employee clicking on a phishing link.

This “overlooked point of entry” was used by knowledgeable insiders to carry out one of the largest frauds to date in the Sri Lankan banking system, the National Development Bank PLC heist, amounting to approximately Sri Lankan Rupees 13.2 billion (AUD 66 million).

This article looks at the anatomy of this bank fraud from a management accounting perspective, as it covers many areas that are covered in the CMA programme, such as enterprise governance, the role of boards and audit committees, KYC, money laundering, cryptocurrencies, forensic audits, whistleblowing and the need for simple audited financial statements.

The Reported Facts

Let us first examine the facts as reported in the regulatory documentation, stock market announcements, and audited financial statements. Then, we will consider the speculations that have arisen as a result.

There Were Two Frauds

The first smaller fraud was detected on November 27, 2025, where the suspects were accused of misappropriating Rs. 290 million from the bank’s general ledger account. NDB had lodged a formal complaint with the Financial Crimes Investigation Division (FCID) of the CID; but made no disclosure to the Colombo Stock Exchange (CSE) about the CID investigation that resulted from this complaint.

The second larger fraud came to light when the Central Bank of Sri Lanka (CBSL) issued a regulatory statement on April 6, 2026, stating that NDB had uncovered an internal fraud that could lead to a significant loss being incurred. The preliminary estimate was approximately Rs. 380 million. The NDB informed CBSL that no customer accounts or deposits have been affected by this fraud.

Preventing a Run on the Bank

CBSL reassured the public that it had carried out a preliminary assessment of the financial impact on the basis of the information provided by NDB and was satisfied that notwithstanding the reported loss, the prudential ratios relating to capital adequacy and liquidity continued to be at levels above the minimum regulatory requirements. CBSL also said that in the event of necessity, NDB will be able to access temporary liquidity available from CBSL to banks under the provisions of the relevant laws and schemes already in place.

On the same day that the CBSL issued the above regulatory statement (April 6) the Colombo Stock Exchange (CSE) imposed a trading halt on NDB shares following the bank’s follow-up disclosure that the estimated losses of the second fraud had grown to approximately Rs.13.2 billion.

The Common Electronic Fund Transfer (CEFT) system

The indication was that this massive fraud involved the Common Electronic Fund Transfer (CEFT) system, which is Sri Lanka’s real-time electronic interbank fund transfer mechanism for retail transactions. Note that it is probably more difficult to manipulate the Real Time Gross Settlement (RTGS) system than the CEFT system. The primary difference between RTGS and CEFT payments lies in their intended transaction value, settlement speed, and operational mechanics. RTGS is designed for high-value, instant, one-to-one settlements, while CEFTS is designed for lower-value, instant, 24/7 retail transactions.

Accounts Receivable Balances

Anyone examining NDB’s Audited Financial Statements could have seen (if they looked closely) that the historical ‘Common Electronic Funds Transfer (CEFT)’ Accounts Receivable balances at NDB had been stable at around Rs. 1.4 billion to Rs. 1.9 billion between 2021 and 2023. However, by the end of 2024, these balances had risen to Rs. 3.1 billion. Then, by the end of 2025, the CEFT receivable balance had surged to Rs. 12.22 billion. This was a fourfold increase in just one year.

Thus, an (after-the-fact) question can be raised as to why, despite appearing in the bank’s own audited financial statements, this massive spike was not flagged for more detailed verification by internal auditors, external auditors, or the board’s audit committee.

On April 10, 2026, as a result of this fraud, Fitch downgraded NDB’s Rating from A (lka) to ‘A-(lka)’and said the outlook was negative (Fitch, 2026)

The Speculations

Reports in the regular news media (see Chandrasekera, 2026) have stuck, by and large, to the reported facts as outlined above. However, social media has run amok, often with wild speculations with names of non-existent villains and heroes. However, some reports published on social media have displayed traits of very good investigative journalism by sticking as much as possible to the facts and not naming the key alleged perpetrators who are still to be brought to justice at the time of writing (see Kushan, 2026).

Some of the more credible speculations on social media, and also the results of the author’s own investigations with very senior auditors, bankers and CMAs from the banking sector in Sri Lanka, are discussed in this article. There have been CMA Workshop participants from almost all banks in Sri Lanka, as well as the Central Bank; and the fact that the author was in Sri Lanka when the second fraud was exposed enabled him to have direct conversations with many such individuals.

Unauthorised Transactions

There now is very credible speculation that over the period 2024 to early 2026, the primary suspect, an internal operations manager, gained access to the login credentials of two other officers to enter the system and authorise CEFT transactions that moved funds out of NDB’s internal accounts. This effectively defeated the segregation of duties controls. In a properly functioning system, no single individual should be able to both initiate and authorise a transaction. By using others’ passwords, the primary suspect created the appearance that multiple authorised persons had approved the transactions.

The unauthorised transactions were mostly carried out on the weekends, when oversight was weaker, staffing was reduced, and real-time human monitoring was less active. This timing also delayed reconciliation, giving the perpetrators time to cover their tracks before the next business day.

The fraud was centred around NDB’s Department of Payments and Settlements. This unit handles all electronic fund transfers and interbank settlements. The alleged primary suspect held a senior position within this department. This gave him direct access to the systems used to process CEFT transactions. There is also an unverified claim that the perpetrator was, in fact, the officer in charge of reconciliations, and hence, he obviously did not report the growing accounts receivable balances to his superiors.

There is strong speculation that this second and bigger fraud is related to the first smaller fraud either because they were carried out by perpetrators known to each other or that the first fraud opened doors or showed weaknesses in the internal controls related to CEFT transactions.

The Key Account Targeted.

The key target was the CEFT Suspense Accounts. These accounts are used to track funds in transit between banks. Under normal operations, these suspense accounts should have temporary balances that are cleared during regular reconciliation.

In the NDB Chart of Accounts, the CEFT suspense accounts sit within ‘Other Financial Assets’, which include Receivables arising from CEFT transactions. Thus, if the balances in the CEFT suspense accounts increase, this will increase the Accounts Receivable balances.

The Scheme

The scheme involved creating unauthorised CEFT transactions that moved funds out of NDB’s internal accounts.

This was not a sophisticated scheme. For example, in the normal course of bank business, the payment of rent for (say) an owner of a building housing an NDB Bank’s branch location would be recorded as Dr. Rent; Cr. Cash. However, in this case, the fraudulent transaction was most likely recorded as Dr. Suspense Account; Cr. Cash. The cash was electronically transmitted to an account in another bank under the control of the perpetrator(s).

In a trading firm, a reduction of a company’s cash by Rs 13.2 billion would certainly not go unnoticed, but in a bank, where customers are constantly depositing and withdrawing cash, the cash balances were well within that expected in normal operations and thus did not trigger alarm bells.

In the NDB Chart of Accounts, the CEFT suspense accounts sit within ‘Other Financial Assets’, which include Receivables arising from CEFT transactions. Thus, if the balances in the CEFT suspense accounts increase, this will also increase the overall Accounts Receivable balances.

Thus, anyone examining the NDB Audited Financial Statements could have seen (if they looked closely) that the historical ‘Common Electronic Funds Transfer (CEFT)’ Accounts Receivable balances at NDB whilst being stable at around Rs. 1.4 billion to Rs. 1.9 billion between 2021 and 2023, had risen to Rs. 3.1 billion by 2024. By the end of 2025, the CEFT Accounts Receivable balance had skyrocketed to Rs. 12.22 billion, marking a fourfold increase in just one year.

Thus, an (after-the-fact) question can be raised as to why; despite appearing in the bank’s own audited financial statements, this massive spike was not flagged for more detailed verification by internal auditors, external auditors, or the board’s audit committee. We will discuss this issue later.

Money Laundering

There is also much speculation that the perpetrator(s) used multiple banks as intermediaries (layering), split transactions (structuring), used the accounts of multiple people (smurfs), and converted the ill-gotten funds to cryptocurrency. If this speculation turns out to be true, the case will highlight the weaknesses in the AML framework of both NDB and CBSL.

The transactions were structured to stay just below the Rs. 5 million per transaction ceiling for CEFT transfers. This manoeuvre was performed to avoid triggering automated threshold alerts. This technique is similar to what is known as “structuring” or “smurfing” in money laundering terminology. While often used interchangeably, “structuring” is the broader tactic of splitting transactions, whereas “smurfing” specifically employs multiple people (smurfs) to make these deposits across various accounts.

Note that even if a transaction is kept below the Rs 5 million per-transaction ceiling, making multiple transactions below the limit should trigger AML automated threshold alerts. There is some speculation that up to 70 transactions were effected in a single night and that these actions triggered the threshold limits, resulting in the Bank systems not allowing the transactions to be completed. Apparently, this activity was what ultimately exposed the fraud. This information, however, still needs to be confirmed.

These ‘smurfs’ were those with accounts in other banks, as there are reports indicating that CBSL visited several other banks that received funds linked to the NDB fraud. This practice is a classic money laundering technique known as ‘layering’, which obscures the origins of illicit funds. There is speculation that officials in other banks were also involved in opening up legitimate accounts for these smurfs, bypassing KYC requirements.

Opening up bank accounts for unsuspecting smurfs is not difficult. One bank manager said he knew of a case where a person was chatted up at a bus stand by a bank officer and promised a credit card if she opened a bank account. The account was then opened with a legitimate name, address, ID number, etc., for KYC purposes. The bank officer kept control of the account long enough to use it for fraudulent purposes.

There is also an allegation that Rs. 12.8 billion left the country without being flagged. If found to be true, this represents failure of anti-money laundering (AML) controls by both NDB’s internal AML monitoring unit and the CBSL’s broader foreign exchange monitoring controls. There is speculation that a portion of the funds was also converted into cryptocurrency. This suggests that the perpetrators used digital currency to move and hide the stolen funds. [See Ratnatunga (2021) for a detailed analysis of money laundering in both Fiat and cryptocurrencies].

The Red Flags

Clearly, we need to ask questions about the NDB’s Governance Procedures. This includes its internal control processes, its internal audit processes, its external audit processes and the oversight by its Audit Committee. This article will finally argue that the presentation of its audited financial statements prevented to a large extent from this fraud being discovered.

Failure of Internal Control Processes

Internal controls in banking are more than just a safety net; they are the fundamental framework that ensures the bank’s solvency, compliance, and reputation. Because banks deal in high-volume, liquid assets (cash) and complex risks, their control environment is subject to much higher scrutiny than a typical corporation’s.

The key areas of bank internal controls are generally categorised into five core pillars: (1) Operational Controls & Segregation of Duties; (2) Credit and Lending Controls; (3) Financial and Regulatory Reporting Controls; (4) Asset and Liability Management (ALM); and (5) Information Technology and Cybersecurity. The first and last pillars are particularly relevant to the NDB case.

The first pillar, ‘Operational Controls & Segregation of Duties’, is the most visible layer of defence, designed to prevent errors and fraud in day-to-day transactions. This involves:

Dual control and maker-checker systems: Requiring two people to complete every transaction. It must be initiated by one person (the maker) and independently verified and approved by a different person (the checker). This is standard practice in all well-regulated banking systems. At NDB, the maker-checker control was bypassed because the suspect used others’ credentials. In a robust system, the checker would need to physically or biometrically verify their identity before approving.

Segregation of Duties: Ensuring that the person who initiates a transaction is not the same person who authorises or reconciles it. At NDB, the primary suspect allegedly defeated segregation of duties by using the passwords of two other officers. This means the system technically showed multiple authorisers, but in reality, one person controlled the entire process. Effective technology controls (such as biometric authentication or multi-factor authentication tied to individual users) would have prevented this.

Joint Custody: Physical assets (like cash and negotiable securities) are kept under the control of two or more authorised individuals.

Staff Rotation: It appears also that the bank’s staff rotation policy was breached. This is a fundamental banking control designed to prevent exactly this type of fraud. It appears that the same individual remained in the critical Payments and Settlements role without being rotated.

Mandatory consecutive leave periods: This policy requires employees in sensitive positions to take a continuous period of absence, during which another person performs their duties. During the leave, the employee must have no access to any physical or virtual resources related to their work.

The last pillar is Information Technology and Cybersecurity’. In the digital age, a bank’s “vault” is its server. Unfortunately, NDB’s information technology and cybersecurity controls failed at multiple levels. There was collusion among multiple insiders in the first fraud and most probably in the second. There was also abuse of systems access. It is alleged that the NDB suspect in the second fraud either used stolen passwords or obtained them from junior officers under his control.

These controls here are paramount for data integrity and include the following:

Access Controls: This category includes restricting system access based on the “Principle of Least Privilege” (only giving employees the access they absolutely need).

Audit Trails: This process requires automated logs that record every single action taken within a banking system, identifying who did what and when.

Business Continuity Planning (BCP): These are the controls and protocols to ensure banking operations can continue in the event of a cyberattack or natural disaster. [See Singleton and Singleton (2010) for a detailed understanding of fraud auditing and forensic accounting].

Failure of Internal Audit Processes

The internal audit process in a bank is highly structured to meet the rigorous demands of regulators. It moves from a “big picture” risk assessment down to specific testing of individual transactions. The typical lifecycle of a bank internal audit involves five steps: (1) Risk-Based Audit Planning; (2) Engagement Planning & Scoping; (3) Fieldwork and Testing; (4) Reporting and Communication; and (5) Follow-Up and Monitoring. An audit isn’t closed until the gaps are plugged. This involves Remediation Testing to verify that the new controls are actually working and regular Reporting to the Board.

NDB’s internal audit function failed to detect a fraud that lasted approximately 18 months. The CEFT suspense account balance grew from its historical norm of Rs. 1.4 billion to Rs. 12.22 billion. This was a clear and visible anomaly. A competent internal audit team should have flagged this discrepancy during routine reviews. The fact that it was not questioned suggests either a lack of competence, a lack of independence, or a failure of the audit scope to cover this area adequately.

Failure of the External Auditor: Ernst & Young

While Internal Audit works for the Board to improve operations, External Audit works for the shareholders and regulators to verify that the bank’s financial health is “true and fair”. Because banks are high-risk institutions, external audits intensely focus on valuation (is the money actually there?) and liquidity (can the bank survive a “run”?).

The auditor starts by determining “Materiality”—the amount of an error that would actually matter to a shareholder. Next is the “Evaluation of significant estimates”. This is the most difficult part of a bank audit. Auditors do not just check maths; they challenge management’s assumptions, especially regarding (a) Loan Loss Provisions (ECL) and (b) Fair Value of Derivatives.

Then, the auditor must verify the bank’s assets through independent third-party evidence, including (a) External Confirmations; (b) Cash Counts; and (c) Cut-off Testing to ensure that transactions made on the last day of a financial year are not accidentally recorded on the first of the following year to “window-dress” the year-end reports. In many jurisdictions (like under Basel III or SOX), external auditors must provide specific opinions on (a) Capital Adequacy and (b) Anti-Money Laundering (AML). While not always a full audit, they often test the systems that flag suspicious transactions to ensure the bank is not violating international sanctions.

The process ends with the formal Independent Auditor’s Report, including (a) The Opinion; (b) Key Audit Matters (KAMs); and the Management Letter: A private document sent to the Audit Committee detailing “Material Weaknesses” in the bank’s systems that need to be fixed.

NDB’s external auditor was Ernst & Young (Sri Lanka). E&Y audited the bank’s 2025 financial statements, which reported the Rs. 12.22 billion in CEFT receivables. This was a fourfold increase from the previous year and an eightfold increase from the historical norm. We have already discussed that EY did not flag it as a material anomaly requiring deeper investigation. It is still to be determined if the private Management Letter sent to the Audit Committee detailed “Material Weaknesses” in the bank’s CEFT systems that needed to be fixed. Given the surprise and the extent of the fraud, it is unlikely that the issue was flagged. [See Ratnatunga (2016a, 2018a, 2018b, 2019) on how accounting reports only create a delusion of the state of affairs of a company and why audit opinions are ‘untrue’ and ‘unfair’].

Failure of Board Audit Committee

The Audit Committee plays a critical role in the corporate governance framework, acting as a bridge between a company’s board of directors, internal auditors, and external auditors. Their primary goal is to ensure the integrity of financial reporting and the robustness of internal controls.

A company is only as strong as its “checks and balances”. The committee evaluates the effectiveness of the (a) Internal Audit Function: (b) Internal Control Systems; and (c) Risk Assessment. NDB’s Board Audit Committee and the Board Risk Committee failed to identify the growing operational risk in the Payments and Settlements unit.

The Audit Committee is also responsible for establishing Whistleblower Mechanisms for the receipt and treatment of complaints regarding accounting or auditing matters (often called a “Whistleblower Hotline”).

The strength of the whistleblower protections varies from country to country. In the USA, the Sarbanes-Oxley Act (Section 806) protects employees of publicly traded companies from retaliation for reporting suspected fraud. However, in Australia, protections are significantly weaker (Ferguson, 2022).

Failure in Presentation of Audited Financial Statements

Audited financial statements are vital for transparency and accountability, providing a ‘true and fair’ view of a company’s financial health. In NDB’s case, the audited financial statements were attached to the Annual Report, primarily intended for shareholders, including large investment groups like provident funds and individual investors. These parties rely heavily on the integrity of these documents to manage their investments.

However, the presentation of financial data was a contributing factor to the oversight. The NDB’s Annual Report for 2025, a voluminous 556-page document, buried crucial financial details within extensive narratives and supplementary information. The surge in accounts receivable was noted only on page 347 in Note 36.3 on Other Financial Assets, but it required a keen eye to notice the fourfold increase, as no percentage changes were provided.

The Role of Auditors and Audit Committees

The independent auditors’ report highlighted IT systems-related internal controls over financial reporting as a ‘Key Audit Matter’, acknowledging the bank’s reliance on IT systems for its financial processes. However, despite identifying this issue as a concern, the auditors resolved it by obtaining a high-level understanding of cybersecurity risks and testing data accuracy, without flagging the significant surge in accounts receivable as a material issue requiring an audit qualification.

This brings us to a critical question: should the fourfold surge in receivables have been considered material for an audit qualification? Despite the fraud’s relative size against the bank’s total assets of Rs. 945 billion (which would not have been considered ‘material’ at just 1% of assets), the subsequent discovery of the fraud underscores the need for more vigilant and insightful auditing practices.

The Challenge of Report Padding

A significant obstacle in identifying financial anomalies is the practice of padding annual reports. Padding involves adding unnecessary content to make a document appear more substantial, often obscuring critical information. This makes it difficult for stakeholders to identify red flags

There is plenty of evidence of padding in NDB’s Annual Report 2025 The Leadership section takes 27 pages, Operating Landscape & Strategy (29 Pages), Management Discussion & Analysis (115 pages), Risk Management & Corporate Governance (72 pages), Financial Statements (148 pages), and Supplementary Information (129 pages). The total 556 pages reads like a ‘Wonderland’ of best practices in all areas of business, but it results in a reader being unable to focus on a key area for a bank – safeguarding its money!

Annual reports, ideally, should serve as concise, clear communication tools that highlight key financial metrics and changes. However, the trend towards extensive reports, often driven by awards for the ‘Best Annual Report’ by professional bodies like the Institute of Chartered Accountants, and the desire to appear comprehensive, can lead to important details being lost in the sheer volume of information.

Simplifying Financial Reporting

Some forward-thinking companies globally have taken several innovative approaches to simplify financial reporting.

Digital and Interactive Formats: Shifting from traditional paper or static PDF formats to digital, interactive versions can enhance readability and engagement. Interactive reports allow users to drill down into the data, providing a clearer view of financial metrics and trends.

Excel-Based Financial Statements: Providing financial statements in Excel format with embedded formulas can enable stakeholders to easily analyse the data. This approach enables users to perform custom analyses and scenario testing, fostering a deeper understanding of the financial health of the entity. [Today, external analysts can use AI platforms like Copilot, and prompt it to convert a pdf fianacial statement into excel with equations.]

Use of Visual Aids and Emoticons: Incorporating visual aids like graphs, charts, and emoticons can make financial data more accessible. For example, a smiley face next to a financial metric can indicate positive performance, while a neutral or sad face might signal areas of concern.

Focused Reporting: Emphasising the most critical financial data and changes, rather than extensive narratives, can help stakeholders quickly identify potential issues. Reports should prioritise clarity and relevance over sheer volume.

Lessons Learned from the NDB Fraud

The NDB’s fraud highlights several key lessons for organisations, auditors, and stakeholders. Organisations must prioritise cybersecurity and recognise that insiders pose significant operational risks. Implementing robust access controls and regularly updating security protocols can help mitigate these risks. Auditors also must look beyond surface-level reviews and consider the implications of significant changes in financial data. Enhanced scrutiny of key metrics and anomaly detection should be part of the auditing process. Finally, this is a strong case for the need for simplified reporting.

 

References:

CBSL (2026), “The National Development Bank PLC – Internal Fraud”, Regulatory Statement, Central Bank of Sri Lanka, April 6, https://www.cbsl.gov.lk/en/node/20190

Chandrasekera, Duruthu Edirimuni (2026), “SEC meets with NDB board on the Rs. 13.2 billion fraud” The Sunday Times, April 12. https://www.sundaytimes.lk/260412/news/sec-meets-with-ndb-board-on-the-rs-13-2-billion-fraud-638929.html

Daily Mirror Journalist (2026) “First hand account of NDB fraud”, Daily Mirror, April 10. https://www.dailymirror.lk/breaking-news/First-hand-account-of-NDB-fraud/108-337697

Ferguson, Adele (2022), “Travails of an Investigative Journalist’. CMA Hall of Fame Awards (Australia), November 8. https://www.accountinghalloffame.org/hall-of-fame/ms-adele-ferguson-am-2019/

Fitch (2026), “Fitch Downgrades National Development Bank’s National Rating to ‘A-(lka)’; Outlook Negative”, Fitch Rating Action Commentary, 10 April. https://www.fitchratings.com/research/banks/fitch-downgrades-national-development-bank-national-rating-to-a-lka-outlook-negative-10-04-2026

Kushan, Liyana Arachchige (2026) “The Rs. 13.2 Billion NDB Bank Fraud” LinkedIn Post, April 10. https://www.linkedin.com/pulse/updated-rs-132-billion-ndb-bank-fraud-kushan-liyana-arachchige-nkdic/

NDB (2025) Annual Report 2025, National Development Bank PLC.p.556

Ratnatunga, Janek (2016a) “The Accounting Delusion: Faith and Trust in IFRS Reports”, Journal of Applied Management Accounting Research, 14 (1): 1-22.

Ratnatunga, Janek (2016b) “Applying Disruptive Technologies to Audited Financial Statements”, Journal of Applied Management Accounting Research, 14 (2): 1-8.

Ratnatunga, Janek (2018a) “Auditing Opinions for Sale?”, Journal of Applied Management Accounting Research, 16 (1): 17-19.

Ratnatunga, Janek (2018b) “The Silence of the Auditors”, Journal of Applied Management Accounting Research, 16 (1): 21-26.

Ratnatunga, Janek (2019) “Why Audit Opinions are ‘Untrue’ and ‘Unfair’”, Journal of Applied Management Accounting Research, 17 (2): 23-30.

Ratnatunga, Janek (2021) “Money Laundering: Fiat Currency vs Cryptocurrency”, Journal of Applied Management Accounting Research, Winter, 19 (1), pp. 29-46.

Singleton, Tommie W. and Singleton. Aaron J. (2010) Fraud Auditing and Forensic Accounting (4th ed), p 264.

Sun Tzu (2003) The Art of War. Translated by M. A. Griffith. Oxford University Press, Oxford.

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